What do clients want from their consultants?
PSMJ, business consultants for the architectural/engineering/construction (A/E/C) industries, have found that clien...
PSMJ, business consultants for the architectural/engineering/construction (A/E/C) industries, have found that client demands are changing. In a recent electronic bulletin PSMJ lists a number of client trends. The first trend listed is that clients are seeking a broader range of services than most firms now provide. Clients also continue to demand lower professional fees and lower project costs.<br>
PSMJ has also found that clients vary considerably in what they want from their consultants. Some want a simple vendor-client relationship, while others want their consultants to be collaborative partners. There can be varying expectations even within the same firm.<br>
Corporate consolidation in the private sector, note PSMJ, is affecting the construction client base, creating fewer, very large and more complex clients. Also new types of clients are emerging, including financial institutions. Clients are also trying to respond to the new public demand that they be socially responsible and are passing this expectation along to their consultants. <br>
Dave Burstein and Bill Fanning of PSMJ are giving a live web forecast on Tuesday, January 22, 1:30 to 3:00 p.m. EST with predictions about the growth of the A/E market in the U.S.<br>